top of page

How to Delegate to a Virtual Assistant (and Get Organised From Day One)

  • Writer: Michelle Khoza
    Michelle Khoza
  • Oct 3
  • 3 min read

ree

Hiring a virtual assistant is a lot like joining a gym. You’re motivated to change how things are going and sign up full of energy, eager to see results. But just like joining a gym doesn’t give you instantly toned abs (if only it did!), bringing on a VA who immediately understands your business and fits seamlessly into your world doesn’t happen overnight.


The good news? With a little preparation, you can build the foundation for a productive partnership that frees up your time and helps you grow. The secret is organisation. By putting the right systems in place before (or with) your VA, you’ll make onboarding easier and enjoy the benefits much sooner.


Here’s exactly how to set yourself up for success with your new virtual assistant from day one.


Step 1: Set up a password vault


Sharing logins by email or Slack is like leaving your house key under the doormat: easy, but far from secure. A password manager solves this by allowing you to share credentials securely, without exposing the actual password.


Popular tools: LastPass, 1Password, Bitwarden. These allow you to share or revoke access in seconds.


Pro tip: Create folders inside your vault (e.g., Social Media, CRM, Finance). This keeps things tidy and lets you share only what’s necessary.


Short on time? Your VA can set this up for you using your email address and make sure all logins are securely stored.


Step 2: Create a simple digital filing system


If your files are scattered across email attachments, downloads, and multiple drives, it’s time to streamline.


Choose one platform—Google Drive, Dropbox, or OneDrive—and stick with it. Then create a shared folder for your VA with subfolders like Finance, Projects, Branding, Marketing, and Personal.


Pro tip: Use consistent file names such as 2025_06_ClientNewsletter. It makes searching faster and collaboration smoother.


Your VA can also audit and reorganise your files for you. That way, you’ll start with a clean, logical structure.


Step 3: Record how-to videos with a screen recorder


Instead of writing out long instructions, show your VA how to do tasks in real time.

Tools like Loom let you record your screen while explaining a process. This works perfectly for tasks such as:


  • Filing documents

  • Updating your CRM

  • Sending newsletters


Pro tip: Save these recordings in your shared drive to build a training library. Over time, your VA can also create their own “how-to” videos for recurring tasks.


Step 4: Build a delegation list


Those small, repetitive tasks that drain your energy? That’s what your VA is there for.

Spend a few days writing down:


  • What’s repetitive and admin-heavy?

  • What drains your energy?

  • What could be done by someone else with instructions?


Examples: researching holiday options, handling email back-and-forth, processing invoices.

This list becomes your delegation starter kit, giving your VA clear tasks from day one.


Step 5: Share priorities and preferences


A skilled VA will adapt to your style quickly, but you can fast-track the process. Share with them:


  • Business goals – helps them prioritise tasks.

  • Writing style & tone – examples of how you reply to emails or post on social media.

  • Non-negotiables – deadlines, preferred tools, and work hours.


The clearer your expectations, the faster your VA can deliver exactly what you need (and even anticipate tasks before you ask).


FAQs on Delegating to a VA


Q: What tasks should I delegate to a VA first?

Start with repetitive admin tasks (calendar management, inbox sorting, invoice processing) and then expand into higher-value work once trust is built.


Q: How do I train my virtual assistant effectively?

Combine quick Loom recordings with a clear delegation list. Over time, build a simple knowledge base your VA can reference.


Q: What tools make delegating easier?

Must-haves include password vaults (LastPass, 1Password), file storage (Google Drive/Dropbox), and communication tools (Slack, Asana, or Trello).


Final Thoughts: Build a Partnership, Not Just a Task List


Working with a VA isn’t about day-one perfection—it’s about creating a foundation for consistency, communication, and growth. By putting these five steps in place, you’ll empower your VA to become a true partner who saves you time and mental energy.


Ready to delegate smarter? At Expert VA Services, we help business owners streamline their systems and get more done with expert support. Book a free consultation today and start delegating with confidence.

Comments


© Copyright

© 2025 Expert VA Services (PTY) Ltd

 

 Terms of Use

bottom of page